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Privacy Policy

Last Updated: July 29, 2025

This policy replaces our previous privacy policy dated October 15, 2014.

This privacy notice discloses the privacy practices for NANDI IMPORTS LLC and our website, https://www.nagchampa.com. This policy applies solely to information collected by this website, except where stated otherwise.

1. Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only collect information that you voluntarily provide (such as via email or registration) and use it to respond to your inquiries, process your orders, and provide customer support. We do not sell or rent your information to anyone. We may contact you in the future about specials, new products or services, or updates to this privacy policy unless you opt out as described below.

2. Your Access to and Control Over Information

You have the following rights regarding the personal data we hold about you:

  • Access: Request details about the personal data we have collected.

  • Correction: Request changes or corrections to your information.

  • Deletion: Request that we delete your personal data, except for data we are legally obligated to retain.

  • Opt-Out: Opt out of future communications from us.

To request deletion of your personal data (excluding data we must retain for legal obligations), please send an email to [email protected] with the subject "Data Deletion Request", including your name and the email address associated with your account. We will respond and process your request within 30 days.

3. Data Retention and Exceptions

Retention of Order and Financial Data:
Due to legal and regulatory obligations-including tax, accounting, and record retention requirements-we are required to retain certain transaction records, including order history, billing information, and shipping details, for a period of 3 to 7 years (or as mandated by law). As such, even if you request deletion of your personal account information, order-related data that serves a compliance purpose cannot be deleted.

Other Data:
For data not tied to legal obligations (such as marketing preferences, account profiles, and login credentials), we will delete or anonymize such information in response to your deletion request.

4. Registration, Orders, and Security

Registration:
To use our website, you must complete a registration form providing necessary information (like your name and email address). This information is used to contact you about products or services of interest.

Orders:
When placing an order, you provide contact and financial information necessary for processing and fulfilling your order. This information is used strictly for billing, shipping, and order fulfillment.

Security:
We take precautions to protect your information both online and offline. Sensitive information transmitted via our website is encrypted and, when necessary, stored securely. Access to such information is limited to employees who need it to perform their specific job functions.

5. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page along with the revised effective date.

6. Contact Us

If you have any concerns or questions regarding our privacy practices or this policy, please contact us:

Note on Data Deletion:
Please remember that while we can delete your account and personal contact information upon request, certain data-such as order and transaction records-may be retained as required by law.